Resources
Rights and Responsibilities of Service Users
Service User Rights
- The right to respect for your human worth, dignity and privacy.
- The right to be assessed for access to services without discrimination.
- The right to be informed about available services.
- The right to choose from available alternatives.
- The right to pursue any complaint about service provision without retribution.
- The right to involve an advocate of your choice.
Service User Responsibilities
- To respect the human worth and dignity of the service provider staff and other service users.
- To accept responsibility for the results of any decisions you make.
- To play your part in helping the service provider to provide you with services.