News - Ageing Sector

Aged Care Quality and Safety Commission: Top tips for care recipients: Making a complaint

INFORMATION SHEETS: Top tips for care recipients: Making a complaint

FACT SHEET: Aged Care Quality Standards 1-8 (Fact Sheets, Full Standards)

  • FACT SHEET: Aged Care Quality Standards 1-8
  • Full Standards Guidance

Streamlined Consumer Assessment for Aged Care - seeking feedback

The Department of Health has released a discussion paper to consult on a streamlined consumer assessment model and seek the views of stakeholders and interested parties, including those representing consumers, assessment services, aged care providers and the health and aged care workforce.

The deadline for responses is February 11.

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Consultation – Streamlined consumer assessment for aged care

n the 2018-19 Budget, the Government announced that it will design and implement a new framework for streamlined consumer assessments for all aged care services, to be delivered by a national assessment workforce from 2020. The new streamlined assessment process will provide a better experience for senior Australians by ensuring access to the right services to meet their care needs sooner.

The department has released a discussion paper to consult with the aged care sector and interested parties on the design of the streamlined consumer assessment model. For more information, and to provide your input, visit the Consultation Hub.

The consultation closes on Monday, 11 February 2019.

Department of Health

Australian Ageing Agenda: 5,000 more waiting for appropriate level of home care

The number of people on a home care package has increased by almost 30 per cent over the last 12 months but the number waiting for their appropriate level of care is continuing to grow and people are waiting longer.

The Home Care Packages Program Data Report for the first quarter from July 1 to September 30, released by aged care minister Ken Wyatt on Thursday, shows 126,732 people are waiting for a package that matches their needs.

That’s 5,314 more than the 121,418 who were waiting at the end of June and compares to a wait list of 108,456 at the end of March and 104,602 in the queue last December. Read more @ Community Care Review

Department of Health: New Aged Care Quality Standards are in law

The new Standards have now been made in law and will take effect from 1 July 2019.
The new Standards apply to all aged care services including:
• residential care
• home care
• flexible care
• services under the Commonwealth Home Support Programme.

The new Standards focus on quality outcomes for consumers. This will make it easier for consumers, their families, carers and representatives to understand what they can expect from a service.

The new Standards will also make regulation simpler for providers working across multiple aged care services, and encourage innovation, excellence and continuous improvement. Read more...

Department of Health: Reminder: caring for older people in extreme weather

The recent weather forecast indicates that high temperatures may be experienced in several states across the country this summer. Please be alert to the possibility of heatwaves.

Service providers need to be particularly aware of the severe hazards associated with extreme heat events. Older people living in the community may suffer from heat stress and those who live alone without regular contact from others may be particularly at risk.

  • Heatwave checklist

To assist the comfort of care recipients, and for you to meet the requirements of the Aged Care Act 1997, particularly Standard 2 (Appropriate Access and Service Delivery) of the Home Care Standards, the attached checklist may be useful in considering the activities you may need to undertake during a heatwave.

  • Clinical assessment

A clinical assessment will be required if a care recipient shows any signs of deterioration. The effects of heat-related illnesses can range from mild conditions such as a rash or cramps to very serious conditions such as severe confusion or heat stroke. If you are concerned about a care recipient's wellbeing, their general practitioner should be contacted immediately.

  • Further information

Further information is available from state and territory health department websites.

Ageing and Aged Care Group
Department of Health

Department Of Health: ACFA Respite Review report now available

ACFA Respite Review report now available

The Aged Care Financing Authority (ACFA) report on the review into respite care is now available online.

New providers making moves into home care market (Community Care Review)

Industry consultants are predicting intense competition between providers in home care with a range of new players seeking to enter the government-subsidised market.

Private providers, brokerage agencies and allied health services are among those applying for approval from the Department of Health to deliver home care packages. The new players are seeking to capitalise on the shake-up of the system in February 2017 that will see consumers free to choose their provider.

The number of approved providers has already increased by 15 per cent since the reforms were announced in the 2015 budget, according to figures supplied by the department. Read more @ Australian Ageing Agenda

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