My Aged Care

Referring patients to My Aged Care is now easier for GPs

Message from Department of Health...

Referring patients to My Aged Care is now easier for GPs

A new electronic referral process allowing GPs to refer their patients to My Aged Care directly from their practice management systems is now available. After an initial pilot and some improvements based on participant feedback, the new e-Referral form can be accessed from within Best Practice, MedicalDirector and Genie practice management systems.

BENEFITS

The e-Referral form is easy to use and accessible through the patient’s electronic medical record.

By pre-populating patient information, the focus is on screening the patient, making it the quickest and easiest way to refer patients to My Aged Care. Once submitted, the e-Referral form is securely sent to My Aged Care. Read more...

COTA: Aged Care Navigators and Information Hubs

What is the Aged Care Navigators Trial?

The Aged Care Navigator is testing different types of services and activities to help people to learn more about Government supported aged care programs and how to access them. The primary aim of the Aged Care Navigator is to test a broad range of services, activities and measures that support people to learn more about Government supported aged care programs and how to access them. People who use the services will be asked about their experience.

COTA Australia have partnered with 30 other organisations to pilot and evaluate 62 different Navigator activities across the country and will report back to the Department of Health on the most effective ways to share information with vulnerable older people. The Aged Care Navigator pilot is funded until June 30, 2020.

Information Hubs

These hubs are designed to provide locally targeted information in a person’s own community. Aged care expert staff and trained volunteers will be available to support, educate and assist people by informing and linking them with suitable aged care services. They aim to help local people build their own knowledge by guiding them through the steps from information to assessment to receiving care.

Read more at COTA

BROCHURE: Your Pathway to accessing a Home Care Package

See attached a brochure tat outlines the pathway to accessing a Home Care Package.

What is a home care package?

It’s a coordinated package of care and services to help you to live independently in your own home for as long as you can.

Your home care provider will work with you to choose care and services that best meet your needs and goals. Your provider will also help you to manage your care and services.

Help to access care

If you need help at any stage you can call
My Aged Care on 1800 200 422.

You can also ask My Aged Care about how to get help from an advocate.

Making the Community Aged Care System Work for you and your allies

Dear all

• Are you an older person who lives in Canterbury-Bankstown?
• Do you support an older person
• Are you confused or frustrated about what you can access in your local community to support you to live well?
• Do you feel like you don’t have a voice in how support is being provided to you?

If yes, come along to one of our two Community Cafés, where you can connect with local people and get the right type of information and insider tips:

Riverwood
When Tuesday 6 August
Time 9.30am – noon, followed by lunch
Where Activity room A&B, Riverwood Library and
Knowledge Centre
80 Kentucky Road, Riverwood

Cost Free!

Register online at cb.city/agedcareriverwood or call the Community Development Team on 9789 9594.

Bankstown
When Monday 19 August
Time 9.30am – noon, followed by lunch
Where Community Room 1, Bankstown Library and Knowledge
80 Rickard Rd, Bankstown

Cost Free!

Register online at cb.city/agedcarebankstown or call the Community Development Team on 9789 9594.

For more information please see flyer attached.

Hope to see you there!

Kind regard

Sandra

A new My Aged Care website has been released

Message from the Department of Health

A new My Aged Care website has been released. It has a simple design and user-friendly content to help consumers find the information they are looking for. The ‘Find a provider tool’ has more filter options to help consumers and their support network find and compare service providers in their area.

The department will continue to update the website in response to feedback and ongoing user testing.

MY AGED CARE: Contact us

You can use this form to find out about services for you or someone you know.